How To Fix CRM_MKTPL_COND_IF040 - Invalid entry &1 &2 in Customizing for campaign determination

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 040

• Message text: Invalid entry &1 &2 in Customizing for campaign determination

What causes this issue?

In Customizing, you have assigned a condition type for campaign
determination with application &v1& and usage &v2&. This is not possible
for campaign determination conditions.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign a condition type for campaign determination with application
<LB>CRM</> and usage <LB>CD</> (campaign determination) in Customizing.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF040 - Invalid entry &1 &2 in Customizing for campaign determination ?

  The SAP error message CRM_MKTPL_COND_IF040 indicates that there is an invalid entry in the customizing settings for campaign determination in the SAP CRM system. This error typically arises when the system is unable to find a valid condition record for the specified parameters during the campaign determination process.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Condition Records: The specific combination of parameters (like campaign type, status, etc.) does not have a corresponding condition record in the customizing settings.
  Incorrect Configuration: The configuration settings for campaign determination may not be set up correctly, leading to invalid entries.
  Data Inconsistencies: There may be inconsistencies or errors in the master data or transaction data that are being used for campaign determination.
  Transport Issues: If the customizing settings were transported from one system to another, there may have been issues during the transport process that led to missing or incomplete data.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Condition Records:
  
  Go to the transaction code CRMD_ORDER or SPRO to access the customizing settings.
  Navigate to the relevant area for campaign determination and check if the condition records for the specified parameters exist.
  If they do not exist, create the necessary condition records.
  
  
  
  Review Customizing Settings:
  
  Ensure that the customizing settings for campaign determination are correctly configured.
  Check the settings under CRM > Marketing > Campaign Management > Campaign Determination in the SPRO transaction.
  
  
  
  Validate Data:
  
  Check the master data and transaction data for any inconsistencies that might affect campaign determination.
  Ensure that all relevant data is correctly maintained and up to date.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that all necessary customizing settings were included in the transport request.
  If needed, re-transport the missing settings or manually adjust them in the target system.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the campaign determination process to identify where the invalid entry is being triggered.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  CRMD_ORDER: For managing CRM orders and checking campaign determination.
  SPRO: For accessing the customizing settings.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on campaign management and determination processes.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_MKTPL_COND_IF040 error in your SAP system.