How To Fix CRM_MKTPL_CGPL106 - You are not authorized to use planning services on &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CGPL - Messages from Generic Tool with Marketing-Spec. Text

• Message number: 106

• Message text: You are not authorized to use planning services on &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CGPL106 - You are not authorized to use planning services on &1 &2 ?

  The SAP error message CRM_MKTPL_CGPL106, which states "You are not authorized to use planning services on &1 &2," typically indicates that the user does not have the necessary authorizations to access or use the planning services for a specific object or transaction in the SAP CRM system.
  Cause:
  
  Authorization Issues: The user lacks the required authorization roles or permissions to access the planning services for the specified object (e.g., a marketing plan, campaign, etc.).
  Role Assignment: The user may not have been assigned the correct roles that include the necessary authorizations for planning services.
  Object-Specific Restrictions: There may be restrictions on specific objects that prevent the user from accessing them.
  
  Solution:
  
  Check User Roles: Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management area (Transaction SU01) and checking the roles assigned to the user.
  Review Authorization Objects: Identify the relevant authorization objects related to planning services in CRM. Common authorization objects include:
  
  CRM_MKTPL
  CRM_MKTPL_ACT
  CRM_MKTPL_PLN
  Ensure that the user has the necessary authorizations for these objects.
  
  
  Consult with Security Team: If you do not have the necessary access to modify roles or authorizations, consult with your SAP security team or administrator to request the appropriate authorizations.
  Testing: After adjustments are made, have the user log out and log back in to test if the issue is resolved.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check) to analyze and adjust user authorizations.
  Documentation: Refer to SAP documentation or help resources for detailed information on authorization objects and roles related to CRM planning services.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues in CRM.
  
  By following these steps, you should be able to resolve the authorization issue related to the error message CRM_MKTPL_CGPL106.