How To Fix CRM_MKTPL_CGPL104 - You are not authorized to create &1 &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_CGPL - Messages from Generic Tool with Marketing-Spec. Text

  • Message number: 104

  • Message text: You are not authorized to create &1 &2

  • Show details Hide details
  • What causes this issue?

    You do not have the necessary authorization to create object &v1& &v2&

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Contact your system administration to get authorization.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_CGPL104 - You are not authorized to create &1 &2 ?

    The SAP error message CRM_MKTPL_CGPL104, which states "You are not authorized to create &1 &2," typically indicates that the user does not have the necessary authorization to create a specific object in the SAP system. This error is common in SAP Customer Relationship Management (CRM) when users attempt to create marketing plans, campaigns, or other related objects without the appropriate permissions.

    Cause:

    1. Authorization Issues: The user role assigned to the individual does not include the necessary authorizations for creating the specified object (e.g., marketing plans, campaigns).
    2. Missing Authorization Objects: The required authorization objects may not be included in the user's profile.
    3. Role Assignment: The user may not be assigned to the correct role that includes the necessary permissions.

    Solution:

    1. Check User Roles: Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management transaction (e.g., SU01) and checking the roles assigned to the user.
    2. Review Authorization Objects: Identify the specific authorization objects required for creating the object in question. This can be done by consulting with your SAP security team or by checking the documentation for the relevant transaction.
    3. Modify Roles: If the user lacks the necessary authorizations, the SAP security team should modify the user's roles or create a new role that includes the required authorizations.
    4. Testing: After making changes to the roles or authorizations, have the user log out and log back in to test if the issue is resolved.
    5. Consult Documentation: Refer to SAP documentation or support notes for any specific requirements related to the object the user is trying to create.

    Related Information:

    • Transaction Codes: Common transaction codes related to user management and authorization include SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
    • Authorization Objects: Common authorization objects for CRM marketing include CRM_MKTPL and CRM_MKTPL_ACT.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues.

    If the problem persists after checking and updating the authorizations, it may be necessary to consult with SAP support for further assistance.

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