How To Fix CRM_MKTPL_CGPL011 - Higher-level marketing project & is not open

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CGPL - Messages from Generic Tool with Marketing-Spec. Text

• Message number: 011

• Message text: Higher-level marketing project & is not open

What causes this issue?

You tried to delete or move a marketing project. The superior marketing
project &v1& has not yet been read.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Open the superior marketing project &V1& and execute the function
again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CGPL011 - Higher-level marketing project & is not open ?

  The SAP error message CRM_MKTPL_CGPL011 indicates that a higher-level marketing project is not open. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to perform an action related to a marketing project that is dependent on a higher-level project that is not currently open.
  Cause:
  
  Higher-Level Project Status: The higher-level marketing project that your current project is linked to is either closed or not in an open status. This can happen if the project has been completed or if it has been manually closed by a user.
  Project Hierarchy: The project you are trying to work with is part of a hierarchy, and the parent project must be open for you to proceed with actions on the child project.
  Authorization Issues: There may be authorization issues preventing you from accessing the higher-level project.
  
  Solution:
  
  
  Check Project Status: 
  
  Navigate to the higher-level marketing project in the SAP system and check its status. If it is closed, you may need to reopen it if your business process allows for that.
  You can do this by using transaction codes like CRMD_ORDER or CRM_MKTPL to view the project details.
  
  
  
  Reopen the Project: 
  
  If the higher-level project is closed and you need to perform actions on the lower-level project, you may need to reopen the higher-level project. This typically requires appropriate permissions.
  
  
  
  Review Project Hierarchy: 
  
  Ensure that the project hierarchy is correctly set up and that the relationships between projects are as intended. You may need to consult with your project manager or system administrator.
  
  
  
  Check Authorizations: 
  
  Ensure that you have the necessary authorizations to access and modify the higher-level project. If you suspect authorization issues, contact your SAP security team.
  
  
  
  Consult Documentation: 
  
  Review any relevant documentation or guidelines provided by your organization regarding project management in SAP CRM.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRM_MKTPL, and others that may help you navigate and manage marketing projects.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.