How To Fix CRM_MKTPL_AGR_UI006 - External ID check failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_AGR_UI - Agreements User Interface message class

• Message number: 006

• Message text: External ID check failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_AGR_UI006 - External ID check failed ?

  The SAP error message CRM_MKTPL_AGR_UI006: External ID check failed typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the external ID associated with a marketing plan or activity. This error can arise due to various reasons, such as data inconsistencies, missing entries, or incorrect configurations.
  Causes:
  
  Missing External ID: The external ID that is being referenced may not exist in the system.
  Incorrect External ID Format: The format of the external ID may not match the expected format defined in the system.
  Data Inconsistencies: There may be inconsistencies in the data, such as duplicate entries or incorrect mappings.
  Authorization Issues: The user may not have the necessary authorizations to access the external ID.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly.
  
  Solutions:
  
  Verify External ID: Check if the external ID exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list external IDs.
  Check Format: Ensure that the external ID is in the correct format as required by the system. Refer to the documentation or configuration settings for the expected format.
  Data Consistency Check: Perform a data consistency check to identify any duplicate or inconsistent entries related to the external ID.
  Authorization Check: Ensure that the user has the necessary authorizations to access and use the external ID. You may need to consult with your SAP security team.
  Configuration Review: Review the configuration settings related to marketing planning and external IDs. Ensure that all necessary settings are correctly configured.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to investigate marketing documents and their associated external IDs.
  SAP Help Documentation: Refer to the official SAP Help documentation for CRM Marketing to understand the context and usage of external IDs.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation, as they can analyze logs and system settings in more detail.