How To Fix CRM_MKTPL_AGR_UI005 - Use shift dates option only when agreement has planned dates maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_AGR_UI - Agreements User Interface message class

• Message number: 005

• Message text: Use shift dates option only when agreement has planned dates maintained

What causes this issue?

The original agreement does not have planned start and end dates
maintained.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the Copy Agreement dialog box, clear the date shift value.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_AGR_UI005 - Use shift dates option only when agreement has planned dates maintained ?

  The SAP error message CRM_MKTPL_AGR_UI005 indicates that the "Shift Dates" option can only be used when the marketing agreement has planned dates maintained. This error typically occurs in the context of managing marketing agreements within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error arises when a user attempts to use the "Shift Dates" functionality on a marketing agreement that does not have planned start and end dates defined. The system requires these dates to be set in order to perform any date shifting operations, as the functionality relies on having a clear timeframe to adjust.
  Solution:
  To resolve this error, you need to ensure that the marketing agreement has planned dates maintained. Here are the steps to do this:
  
  
  Access the Marketing Agreement:
  
  Navigate to the marketing agreement in the SAP CRM system where you encountered the error.
  
  
  
  Check Planned Dates:
  
  Look for fields related to planned start and end dates. These are typically found in the agreement details or planning sections.
  
  
  
  Maintain Planned Dates:
  
  If the planned dates are missing, enter the appropriate start and end dates for the marketing agreement. Ensure that these dates reflect the intended duration of the marketing activities.
  
  
  
  Save Changes:
  
  After entering the planned dates, save the changes to the marketing agreement.
  
  
  
  Retry the Operation:
  
  Once the planned dates are maintained, try using the "Shift Dates" option again. The error should no longer occur if the dates are correctly set.
  
  
  
  Related Information:
  
  User Authorization: Ensure that you have the necessary permissions to edit marketing agreements and maintain planned dates.
  Documentation: Refer to SAP documentation or help resources for more detailed information on managing marketing agreements and using the "Shift Dates" functionality.
  Consulting Support: If you continue to experience issues or if the planned dates are already set but the error persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully use the "Shift Dates" option in your marketing agreement management process.