How To Fix CRM_MKTPL_AGR022 - Copying started from agreement &1 to agreement &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_AGR -

  • Message number: 022

  • Message text: Copying started from agreement &1 to agreement &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_AGR022 - Copying started from agreement &1 to agreement &2 ?

    The SAP error message CRM_MKTPL_AGR022 typically occurs in the context of copying marketing agreements or related documents in the SAP Customer Relationship Management (CRM) module. This error indicates that there was an issue when trying to copy data from one agreement (identified as &1) to another agreement (identified as &2).

    Cause:

    The error can be caused by several factors, including but not limited to:

    1. Data Inconsistencies: There may be inconsistencies or missing data in the source agreement that prevent it from being copied correctly.
    2. Authorization Issues: The user may not have the necessary authorizations to perform the copy operation.
    3. Configuration Issues: There may be configuration settings in the system that are preventing the copy process from completing successfully.
    4. Business Rules: Certain business rules or validations may be triggered during the copy process, leading to the error.
    5. Technical Issues: There could be underlying technical issues, such as problems with the database or application server.

    Solution:

    To resolve the CRM_MKTPL_AGR022 error, you can take the following steps:

    1. Check Data Integrity: Review the source agreement (&1) for any missing or inconsistent data. Ensure that all required fields are filled out correctly.
    2. Review Authorizations: Verify that the user attempting to perform the copy has the necessary authorizations to access both the source and target agreements.
    3. Examine Configuration: Check the configuration settings related to marketing agreements in the SAP system. Ensure that they are set up correctly and that there are no restrictions on copying agreements.
    4. Consult Business Rules: Review any business rules or validations that may be in place for copying agreements. Ensure that the source agreement meets all necessary criteria.
    5. Check Logs: Look at the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context for the issue.
    6. Test in a Development Environment: If possible, replicate the issue in a development or test environment to better understand the cause and test potential solutions without affecting production data.
    7. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_MKTPL (Marketing Planning) and CRM agreements.
    • Documentation: Review SAP documentation related to marketing agreements and copying processes for any specific guidelines or prerequisites.
    • User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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