How To Fix CRM_MKTPL899 - SAP GUI transaction &1 is no longer supported; use CRM WebClient UI

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 899

• Message text: SAP GUI transaction &1 is no longer supported; use CRM WebClient UI

What causes this issue?

You try to use a SAPGui transaction for a business application.

System Response

The SAPGui transactions are not supported any longer for business
applications and thus does not start up.

How to fix this error?

Please use the new CRM Web UI instead.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL899 - SAP GUI transaction &1 is no longer supported; use CRM WebClient UI ?

  The SAP error message CRM_MKTPL899 indicates that the specific SAP GUI transaction you are trying to use is no longer supported and that you should use the CRM WebClient UI instead. This message typically arises in the context of SAP Customer Relationship Management (CRM) systems, particularly when certain functionalities have been migrated to the WebClient interface.
  Cause:
  
  Deprecation of SAP GUI Transactions: SAP has been transitioning many of its functionalities from the traditional SAP GUI to the more modern and user-friendly WebClient UI. This is part of a broader strategy to enhance user experience and provide more flexible access to SAP applications.
  System Configuration: The system may be configured to restrict access to certain transactions that have been deprecated in favor of the WebClient UI.
  
  Solution:
  
  Use CRM WebClient UI: The primary solution is to switch to the CRM WebClient UI. You can access the WebClient UI through a web browser, and it provides a more modern interface with enhanced features.
  
  You can typically access the WebClient UI by navigating to a specific URL provided by your SAP system administrator.
  
  
  Training and Documentation: Familiarize yourself with the WebClient UI. SAP provides documentation and training materials that can help users transition from the SAP GUI to the WebClient UI.
  Check for Alternatives: If you are looking for specific functionalities that were available in the SAP GUI transaction, check if there are equivalent features in the WebClient UI. The layout and navigation may differ, so it may take some time to adjust.
  Consult with SAP Support: If you encounter issues or have specific needs that are not met by the WebClient UI, consider reaching out to SAP support or your internal IT department for assistance.
  
  Related Information:
  
  WebClient UI Features: The WebClient UI often includes features such as improved search capabilities, better integration with other SAP modules, and a more responsive design.
  System Requirements: Ensure that your browser and system meet the requirements for accessing the WebClient UI.
  User Roles and Authorizations: Make sure that your user role has the necessary authorizations to access the WebClient UI and the specific functionalities you need.
  Transition Planning: If your organization is still heavily reliant on SAP GUI transactions, consider planning a transition strategy to gradually move users to the WebClient UI.
  
  By following these steps, you should be able to resolve the error and effectively use the CRM WebClient UI for your CRM needs.