How To Fix CRM_MKTPL850 - Cannot delete initiative/template

CRM_MKTPL850 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 850

• Message text: Cannot delete initiative/template

What causes this issue?

Only initiative/template with status 'created' and which has no follow
up documents can be deleted

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL850 - Cannot delete initiative/template ?

  The SAP error message CRM_MKTPL850 indicates that you cannot delete a marketing initiative or template due to certain constraints or dependencies. This error typically arises in the SAP Customer Relationship Management (CRM) module when attempting to delete a marketing plan or template that is still in use or has associated data.
  Causes:
  
  Active Usage: The initiative or template is currently being used in active campaigns or has associated marketing activities.
  Dependencies: There may be other objects or data linked to the initiative/template that prevent deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the initiative/template.
  Status Restrictions: The initiative/template may be in a status that does not allow deletion (e.g., completed or archived).
  Data Integrity Constraints: SAP enforces data integrity, and if there are related records that depend on the initiative/template, it cannot be deleted.
  
  Solutions:
  
  Check Usage: Review the marketing initiative/template to see if it is linked to any active campaigns or marketing