How To Fix CRM_MKTPL740 - Target group &1 is &2 days old

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 740

• Message text: Target group &1 is &2 days old

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL740 - Target group &1 is &2 days old ?

  The SAP error message CRM_MKTPL740 indicates that a target group is older than a specified number of days, which can affect the marketing processes in SAP Customer Relationship Management (CRM). This message typically arises in the context of marketing planning and execution, where the system checks the age of target groups to ensure that they are relevant and up-to-date.
  Cause:
  The error occurs when:
  
  A target group has not been updated or refreshed for a certain period (in this case, &2 days).
  The system is configured to restrict the use of target groups that are older than a specified threshold to ensure that marketing efforts are based on current and relevant data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Refresh the Target Group:
  
  Update the target group by re-evaluating it based on the latest data. This can be done by executing the relevant selection criteria or using the target group maintenance transaction in SAP CRM.
  
  
  
  Check Target Group Settings:
  
  Review the settings and criteria used to define the target group. Ensure that the selection criteria are still valid and relevant.
  
  
  
  Adjust Age Threshold:
  
  If appropriate, consider adjusting the age threshold for target groups in the system configuration. This can be done by consulting with your SAP administrator or technical team.
  
  
  
  Create a New Target Group:
  
  If the existing target group is no longer relevant, consider creating a new target group with updated criteria.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed instructions on managing target groups and understanding the implications of their age.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing campaigns and target groups.
  SAP Notes: Check for any SAP Notes related to CRM_MKTPL740 for potential bug fixes or additional guidance.
  User Roles: Ensure that you have the necessary permissions to modify target groups and execute marketing activities.
  
  By following these steps, you should be able to address the CRM_MKTPL740 error and ensure that your marketing processes run smoothly.