How To Fix CRM_MKTPL731 - Cannot copy trade promotion &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 731

• Message text: Cannot copy trade promotion &1

What causes this issue?

The sales area of the trade promotion you have attempted to copy is
linked to the use of a technology that differs from your current trade
promotion. For example, you have tried to copy a trade promotion
relevant for Business Planning and Simulation (BPS) that has a sales
area that is now relevant for the SAP Trade Promotion Planning
application, powered by SAP HANA.

System Response

The trade promotion is not copied.

How to fix this error?

Create a new trade promotion, or change your sales area assignment. You
can change your sales area assignment in Customizing for <LS>Customer
Relationship Management </>under <LS>Trade Promotion Management</> ->
<LS>Key Figure Planning with BW Integrated Planning </>-> <LS>Define
Sales Areas</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL731 - Cannot copy trade promotion &1 ?

  The SAP error message CRM_MKTPL731 indicates that there is an issue when trying to copy a trade promotion in the SAP Customer Relationship Management (CRM) module. The error message typically states: "Cannot copy trade promotion &1," where "&1" represents the identifier of the trade promotion you are trying to copy.
  Causes:
  
  Missing or Incomplete Data: The trade promotion you are trying to copy may have missing or incomplete data that is required for the copy operation.
  Status Issues: The trade promotion might be in a status that does not allow copying (e.g., it may be closed or archived).
  Authorization Issues: The user may not have the necessary authorizations to perform the copy operation.
  Configuration Issues: There may be configuration settings in the system that prevent the copying of trade promotions.
  Dependencies: There could be dependencies or linked objects that are not available or are in an inconsistent state.
  
  Solutions:
  
  Check Data Completeness: Review the trade promotion you are trying to copy to ensure that all required fields are filled out and that the data is complete.
  Verify Status: Check the status of the trade promotion. If it is closed or archived, you may need to change its status or create a new promotion instead.
  Review Authorizations: Ensure that the user attempting to copy the trade promotion has the necessary authorizations. You may need to consult with your SAP security team.
  Configuration Review: Consult with your SAP configuration team to ensure that the system settings allow for the copying of trade promotions.
  Check Dependencies: Investigate any dependencies or linked objects that may be causing the issue. Ensure that all related objects are in a valid state.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view trade promotions and their details.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to trade promotions and the copying process to understand any specific requirements or limitations.
  
  If the issue persists after checking the above points, it may be beneficial to reach out to SAP support for further assistance, providing them with the specific details of the error and the context in which it occurred.