How To Fix CRM_MKTPL300 - Tactic &1 not supported for type &2 and objective &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 300

  • Message text: Tactic &1 not supported for type &2 and objective &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL300 - Tactic &1 not supported for type &2 and objective &3 ?

    The SAP error message CRM_MKTPL300 indicates that a specific tactic is not supported for the given type and objective in the context of marketing planning within the SAP Customer Relationship Management (CRM) module. This error typically arises when there is a mismatch between the tactic being used and the type or objective defined in the marketing plan.

    Cause:

    1. Tactic Not Supported: The tactic you are trying to use is not compatible with the specified type or objective. Each tactic in SAP CRM is designed to work with specific types and objectives, and using an unsupported combination will trigger this error.
    2. Configuration Issues: There may be configuration settings in the marketing planning area that do not allow the selected tactic for the given type and objective.
    3. Data Entry Errors: Incorrect data entry or selection of tactics, types, or objectives can lead to this error.

    Solution:

    1. Check Tactic Compatibility: Review the documentation or configuration settings to ensure that the tactic you are trying to use is indeed supported for the specified type and objective. You may need to consult with your SAP administrator or refer to the SAP Help Portal for detailed information on supported combinations.
    2. Modify the Marketing Plan: If the tactic is not supported, consider changing the type or objective of your marketing plan to one that is compatible with the selected tactic.
    3. Configuration Review: If you believe the tactic should be supported, check the configuration settings in the SAP system. You may need to adjust the settings or consult with a functional consultant to ensure that the marketing planning area is correctly configured.
    4. Data Validation: Ensure that all entries related to tactics, types, and objectives are correct and conform to the expected values in the system.

    Related Information:

    • SAP Notes and Documentation: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on marketing planning tactics.
    • Transaction Codes: Familiarize yourself with transaction codes related to marketing planning (e.g., CRMD_ORDER, CRMD_ORDERADM_H) to navigate and troubleshoot effectively.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to access and modify marketing plans and tactics in the system.

    If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.

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