How To Fix CRM_MKTPL298 - Objective &1 not supported for type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 298

• Message text: Objective &1 not supported for type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL298 - Objective &1 not supported for type &2 ?

  The SAP error message CRM_MKTPL298, which states "Objective &1 not supported for type &2," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to marketing planning or campaign management. This error indicates that the specified marketing objective (Objective &1) is not compatible with the type of marketing plan or campaign (type &2) you are trying to create or modify.
  Causes:
  
  Incompatible Objective and Type: The marketing objective you are trying to use is not valid for the type of marketing plan or campaign you are working with. For example, certain objectives may only be applicable to specific types of campaigns (e.g., direct mail vs. digital marketing).
  Configuration Issues: There may be configuration settings in the SAP system that do not align the objectives with the types correctly.
  Data Entry Errors: There could be a mistake in the data entry where the wrong objective or type is selected.
  
  Solutions:
  
  Check Compatibility: Review the marketing objectives and types in your SAP system to ensure that the objective you are trying to use is indeed supported for the type of marketing plan or campaign you are working with. You can do this by consulting the documentation or configuration settings in the SAP system.
  Adjust the Objective or Type: If you find that the objective is not compatible, you may need to either change the objective to one that is supported for the selected type or change the type to one that supports the objective you want to use.
  Review Configuration Settings: If you have access to the configuration settings, check the settings related to marketing planning and objectives to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the objectives and types available in your version of SAP CRM.
  Seek Help from SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing planning, such as CRMD_ORDER or CRMD_ORDERADM_H.
  Customization: If your organization has customized the marketing planning module, ensure that you are aware of any custom objectives or types that may have been added.
  User Roles and Permissions: Ensure that you have the necessary permissions to access and modify marketing objectives and types in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.