How To Fix CRM_MKTPL285 - Campaign type of campaign &1 can not have campaign elements

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 285

• Message text: Campaign type of campaign &1 can not have campaign elements

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL285 - Campaign type of campaign &1 can not have campaign elements ?

  The SAP error message CRM_MKTPL285 indicates that the campaign type you are trying to use for a specific campaign (denoted by &1) does not allow for campaign elements. This typically occurs in the SAP Customer Relationship Management (CRM) module when you attempt to add campaign elements (like activities, events, etc.) to a campaign type that is not configured to support them.
  Cause:
  
  Campaign Type Configuration: The campaign type you are using is configured in such a way that it does not allow for campaign elements. This could be due to the settings in the campaign type definition.
  Incorrect Campaign Type: You may have selected a campaign type that is not intended for use with campaign elements. For example, some campaign types may be designed for informational purposes only and do not support activities or elements.
  System Customization: Customizations or modifications in the SAP system may have altered the behavior of certain campaign types.
  
  Solution:
  
  
  Check Campaign Type Settings:
  
  Go to the configuration settings for campaign types in SAP CRM. This can typically be found in the SPRO transaction under:
  CRM > Marketing > Campaign Management > Campaign Types > Define Campaign Types
  
  Review the settings for the campaign type you are using and ensure that it is configured to allow campaign elements.
  
  
  
  Select a Different Campaign Type:
  
  If the current campaign type does not support campaign elements, consider using a different campaign type that does. You can check the available campaign types and their capabilities in the same configuration area.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to campaign management to understand the specific capabilities and limitations of different campaign types.
  
  
  
  Contact SAP Support:
  
  If you believe the configuration is correct and you are still encountering the error, consider reaching out to SAP support for further assistance. They may provide insights based on your specific system configuration.
  
  
  
  Related Information:
  
  Campaign Management in SAP CRM: Understanding how campaign management works in SAP CRM can help you better navigate campaign types and their configurations.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on campaign types and elements.
  User Forums and Communities: Engaging with SAP user communities or forums can provide insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the error and successfully manage your campaigns in SAP CRM.