How To Fix CRM_MKTPL272 - Type cannot be changed since status profile cannot be changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 272

  • Message text: Type cannot be changed since status profile cannot be changed

  • Show details Hide details
  • What causes this issue?

    You try to change the type.

    System Response

    The type is not changed since the status profile cannot be changed but
    needs to be changed according to the system settings.

    How to fix this error?

    Select another type, leave the existing one or contact the system
    administrator in order to adjust the system settings.

    Procedure for System Administrators

    The type customizing is not setup properly. Please enable option
    'Read-Only After Save' for the type you have assigned a default status
    profile and enabled the option 'Overwrite Default Values'.
    In this particular case, the overwriting of the status profile is not
    possible.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL272 - Type cannot be changed since status profile cannot be changed ?

    The SAP error message CRM_MKTPL272 indicates that there is an issue with changing the status profile of a marketing plan or a related object in the SAP CRM system. This error typically arises when you attempt to change the type of a marketing plan or marketing object that is already assigned a status profile that does not allow for such changes.

    Cause:

    1. Status Profile Restrictions: The status profile assigned to the marketing plan or object has restrictions that prevent changes to its type. This is often due to the current status of the object (e.g., it may be in a status that is not allowed for type changes).
    2. Object Locking: The object may be locked by another user or process, preventing modifications.
    3. Configuration Settings: The configuration settings for the status profiles and marketing plans may not allow for type changes under certain conditions.

    Solution:

    1. Check Current Status: Review the current status of the marketing plan or object. If it is in a status that does not allow for type changes, you may need to change its status first.
    2. Change Status Profile: If you need to change the type, consider whether you can change the status profile to one that allows for type changes. This may involve configuration changes in the system.
    3. Unlock Object: If the object is locked, check with your team to see if it can be unlocked or if the user currently working on it can complete their task.
    4. Consult Configuration: Review the configuration settings for the status profiles in the SAP Customizing Implementation Guide (IMG). Ensure that the status profile allows for the desired changes.
    5. Error Logs: Check the error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.

    Related Information:

    • SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on status profiles and marketing plans.
    • Documentation: Review the SAP documentation related to CRM marketing planning and status profiles for best practices and configuration guidelines.
    • User Roles and Authorizations: Ensure that the user attempting to make the change has the necessary authorizations to modify the marketing plan or object.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM for further assistance.

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