How To Fix CRM_MKTPL235 - Product category &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 235

• Message text: Product category &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL235 - Product category &1 does not exist ?

  The SAP error message CRM_MKTPL235 indicates that the product category specified in your transaction does not exist in the system. This error typically occurs in the context of marketing or product management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Non-Existent Product Category: The product category you are trying to use has not been created or does not exist in the system.
  Incorrect Input: There may be a typo or incorrect entry in the product category field.
  Data Synchronization Issues: If your system is integrated with other systems (like SAP ERP), there may be synchronization issues leading to missing data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the product category.
  
  Solution:
  
  
  Check Product Category: Verify that the product category you are trying to use actually exists in the system. You can do this by navigating to the relevant configuration or master data area in SAP.
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check existing product categories.
  
  
  
  Create Product Category: If the product category does not exist, you may need to create it. This can typically be done in the customizing settings:
  
  Go to SPRO -> SAP Customizing Implementation Guide -> Customer Relationship Management -> Master Data -> Product Management -> Define Product Categories.
  
  
  
  Correct Input: Double-check the input for any typos or errors. Ensure that you are using the correct product category code.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the product category. You may need to consult with your SAP security team to verify this.
  
  
  Data Synchronization: If your system is integrated with other systems, check for any data synchronization issues. Ensure that the product categories are correctly replicated across systems.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for product management in SAP CRM.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for product category management to understand how to properly configure and manage product categories.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.