How To Fix CRM_MKTPL227 - Action profile &1 is not valid for this application


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 227

  • Message text: Action profile &1 is not valid for this application

  • Show details Hide details
  • What causes this issue?

    You have selected a type configured for an action profile that is not
    valid for the current application.

    System Response

    You cannot select this type.

    How to fix this error?

    Contact your system administrator.

    Procedure for System Administrators

    Verify the configuration of the type you have selected in Customizing
    for <LS>Customer Relationship Management </>under <LS>Marketing</> ->
    <LS>Marketing Planning and Campaign Management</> -> <LS>Basic Data</>
    -> <LS>Define Types/Objectives/Tactics</>. The action profile associated
    to the type has to be valid for the application where you use this type.
    You verify this in Customizing for <LS>Customer Relationship Management
    </> under <LS>Basic Functions </>-> <LS>Actions </>-> <LS>Actions in
    Marketing Planning</> -> <LS>Change Actions and Conditions</> ->
    <LS>Define Action Profiles and Actions</>.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL227 - Action profile &1 is not valid for this application ?

    The SAP error message CRM_MKTPL227, which states "Action profile &1 is not valid for this application," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the action profile being used in a marketing or sales process. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Invalid Action Profile: The action profile specified in the transaction does not exist or is not correctly configured in the system.
    2. Application Context: The action profile may not be valid for the specific application or process you are trying to execute. Different applications may have different requirements for action profiles.
    3. Authorization Issues: The user may not have the necessary authorizations to access or use the specified action profile.
    4. Configuration Issues: There may be configuration issues in the CRM system that prevent the action profile from being recognized or used properly.

    Solutions:

    1. Check Action Profile:

      • Verify that the action profile specified in the error message exists in the system. You can do this by navigating to the relevant configuration area in SAP.
      • Ensure that the action profile is active and properly configured for the intended application.
    2. Review Application Context:

      • Confirm that the action profile is appropriate for the application you are using. Check the documentation or configuration settings to ensure compatibility.
    3. Authorization Check:

      • Ensure that the user has the necessary authorizations to access and use the action profile. You may need to consult with your SAP security team to verify user roles and permissions.
    4. Configuration Review:

      • If you have access to the configuration settings, review the settings related to action profiles in the CRM system. Make sure that all necessary parameters are set correctly.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on action profiles and their usage within the CRM application.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version and configuration of your SAP system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing action profiles, such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
    • SAP Notes: Check for any SAP Notes related to CRM_MKTPL227 for known issues or patches that may address the problem.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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