How To Fix CRM_MKTPL214 - Authority group &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 214

• Message text: Authority group &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL214 - Authority group &1 does not exist ?

  The SAP error message CRM_MKTPL214 indicates that the authority group specified in the system does not exist. This error typically arises in the context of authorization checks, particularly when dealing with marketing planning or related functionalities in SAP CRM.
  Cause:
  
  Non-existent Authority Group: The authority group specified in the transaction or configuration does not exist in the system.
  Incorrect Configuration: The authority group may have been incorrectly configured or deleted.
  Transport Issues: If the system is part of a landscape where transports are used, the authority group may not have been transported correctly to the target system.
  User Authorization: The user may not have the necessary authorizations to access the specified authority group.
  
  Solution:
  
  
  Check Authority Group:
  
  Go to the transaction code SU01 (User Maintenance) and check the user’s authorizations.
  Use transaction SU24 to check the authorization objects related to the authority group.
  
  
  
  Create or Modify Authority Group:
  
  If the authority group does not exist, you can create it using transaction PFCG (Role Maintenance) or SU21 (Maintain Authorization Objects).
  Ensure that the authority group is correctly defined and assigned to the relevant roles.
  
  
  
  Transport Check:
  
  If the issue is occurring in a newly transported system, check if the authority group was included in the transport request. If not, you may need to transport it from the development system.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or notes related to the specific authority group to ensure that it is set up correctly.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU21: Maintain Authorization Objects
  SU24: Maintain Authorization Defaults
  
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that may be linked to the authority group in question.
  
  
  SAP Notes: Search for SAP Notes related to CRM_MKTPL214 for any specific patches or updates that may address this issue.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.