How To Fix CRM_MKTPL213 - Error while calling target group data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 213

• Message text: Error while calling target group data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL213 - Error while calling target group data ?

  The SAP error message CRM_MKTPL213 typically indicates that there is an issue when trying to access or process target group data in the SAP Customer Relationship Management (CRM) module. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the target group or related objects.
  Authorization Issues: The user may not have the necessary authorizations to access the target group data.
  Configuration Errors: Incorrect configuration settings in the CRM system can lead to this error.
  Database Issues: Problems with the database, such as locks or corruption, can also trigger this error.
  System Performance: If the system is under heavy load, it may not be able to process the request in a timely manner.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify that the target group and its related data are complete and consistent. Look for any missing or incorrect entries.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the status of the target group.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the target group data. You can check this using transaction SU53 to analyze authorization failures.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to target groups in the CRM system. Ensure that all necessary settings are correctly configured.
  
  
  
  Database Check:
  
  Check the database for any locks or issues. You may need to work with your database administrator to resolve any underlying database problems.
  
  
  
  System Performance:
  
  Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling the operation during off-peak hours.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Debugging:
  
  If you have access to development tools, consider debugging the process to identify the exact point of failure.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SE80 for debugging.
  Documentation: Review SAP documentation related to CRM target groups for additional context and troubleshooting steps.
  Community Forums: Check SAP Community forums for discussions related to the CRM_MKTPL213 error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_MKTPL213 error in your SAP system.