How To Fix CRM_MKTPL189 - Error while calling product group data

CRM_MKTPL189 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 189

• Message text: Error while calling product group data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL189 - Error while calling product group data ?

  The SAP error message CRM_MKTPL189, which indicates "Error while calling product group data," typically arises in the context of SAP Customer Relationship Management (CRM) when there is an issue retrieving or processing product group data. This error can occur due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Causes:
  
  Data Inconsistencies: There may be missing or inconsistent data in the product group master data or related tables.
  Authorization Issues: The user may not have the necessary authorizations to access the product group data.
  Configuration Errors: Incorrect configuration settings in the CRM system or related modules can lead to this error.
  System Performance: Performance issues or timeouts during data retrieval can trigger this error.
  BAPI or RFC Issues: If the error occurs during a BAPI (Business Application Programming Interface) or RFC (Remote Function Call) call, there may be issues with the function module being called.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify the integrity of the product group