How To Fix CRM_MKTPL152 - Invalid territory hierarchy ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 152

• Message text: Invalid territory hierarchy ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL152 - Invalid territory hierarchy ID ?

  The SAP error message CRM_MKTPL152: Invalid territory hierarchy ID typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the territory management settings. This error indicates that the system is unable to recognize or validate the specified territory hierarchy ID.
  Causes:
  
  Incorrect Territory Hierarchy ID: The ID being referenced may not exist in the system or may have been deleted.
  Inactive Territory Hierarchy: The territory hierarchy might be inactive or not properly configured.
  Authorization Issues: The user may not have the necessary authorizations to access the specified territory hierarchy.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing or corrupted entries in the territory management tables.
  Configuration Errors: The territory management settings may not be correctly configured in the system.
  
  Solutions:
  
  
  Verify Territory Hierarchy ID:
  
  Check the territory hierarchy ID being used in the transaction. Ensure that it is correct and exists in the system.
  You can do this by navigating to the territory management area in SAP and reviewing the existing hierarchies.
  
  
  
  Check Activation Status:
  
  Ensure that the territory hierarchy is active. If it is inactive, you may need to activate it.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access the territory hierarchy. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the territory management data. This can often be done through specific transaction codes or reports designed to identify and rectify inconsistencies.
  
  
  
  Configuration Review:
  
  Review the configuration settings for territory management in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to territory management for any specific guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for managing CRM orders and territories.
  SAP Notes: Check SAP Notes for any updates or patches related to territory management and the specific error message.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTPL152 error message.