How To Fix CRM_MKTPL151 - Invalid territory hierarchy GUID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 151

• Message text: Invalid territory hierarchy GUID

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL151 - Invalid territory hierarchy GUID ?

  The SAP error message CRM_MKTPL151: Invalid territory hierarchy GUID typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the territory management settings. This error indicates that the system is unable to find or recognize the specified GUID (Globally Unique Identifier) for a territory hierarchy.
  Causes:
  
  Incorrect GUID: The GUID provided for the territory hierarchy may be incorrect or does not exist in the system.
  Deleted or Inactive Hierarchy: The territory hierarchy associated with the GUID may have been deleted or marked as inactive.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in the database that are required for the territory hierarchy.
  Authorization Issues: The user may not have the necessary authorizations to access the specified territory hierarchy.
  
  Solutions:
  
  Verify the GUID: Check the GUID being used in the transaction or program to ensure it is correct. You can do this by looking it up in the relevant tables (e.g., CRMD_ORDER, CRMD_ORDERADM_H, etc.).
  Check Territory Hierarchy: Go to the territory management settings in SAP and verify if the territory hierarchy associated with the GUID exists and is active.
  
  Use transaction code CRMD_ORDER or CRMD_ORDERADM to check the hierarchy.
  
  
  Recreate or Activate Hierarchy: If the hierarchy is missing or inactive, you may need to recreate it or activate it in the system.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the territory management data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the territory hierarchy. This may involve checking user roles and permissions in the SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM, and CRMD_TERRITORY for managing and viewing territory hierarchies.
  SAP Notes: Check SAP Notes for any known issues or patches related to territory management and the specific error message.
  Documentation: Review SAP documentation on territory management for best practices and configuration guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or CRM support team for further investigation and assistance.