How To Fix CRM_MKTPL141 - Business partner list is empty (target group not created)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 141

• Message text: Business partner list is empty (target group not created)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

The business partner list is empty because of one of the following
reasons:
Business partners have not been assigned to the selected node in the
business partner hierarchy or to the subnodes of the hierarchy
Business partners have been assigned to the business partner hierarchy
node (or its subnodes) but the sales areas assigned to the business
partners do not match the selected sales area

System Response

No target group is generated.

How to fix this error?

Check the selected:
Node in the business partner hierarchy
Sales area
If these entries are correct, go to transaction <ZK>Maintain BP Group
Hierarchy</>.
Check whether the :
Business partner hierarchy used in Marketing is correct
Business partners assigned to the hierarchy nodes belong to the correct
sales organization

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL141 - Business partner list is empty (target group not created) ?

  The SAP error message CRM_MKTPL141 indicates that the business partner list is empty, which means that the target group you are trying to create or work with does not have any associated business partners. This can occur in the context of SAP Customer Relationship Management (CRM) when you are attempting to create a marketing campaign or target group but have not defined any business partners that meet the criteria.
  Causes:
  
  No Business Partners Defined: The target group criteria may not match any existing business partners in the system.
  Selection Criteria Issues: The selection criteria used to define the target group may be too restrictive, resulting in no business partners being selected.
  Data Inconsistencies: There may be issues with the data in the business partner master records, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partners.
  Incorrect Target Group Configuration: The target group may not be configured correctly, leading to an empty selection.
  
  Solutions:
  
  Check Business Partner Data: Ensure that there are business partners in the system that meet the criteria for the target group. You can do this by reviewing the business partner master data.
  Review Selection Criteria: Re-evaluate the selection criteria used to create the target group. Make sure they are not too restrictive and that they align with the existing business partners.
  Data Quality Check: Perform a data quality check on the business partner records to ensure that all necessary fields are filled out correctly.
  Authorization Check: Verify that the user has the appropriate authorizations to access the business partner data.
  Target Group Configuration: Review the configuration of the target group to ensure it is set up correctly and that the criteria are appropriate.
  Use Alternative Selection Methods: If the standard selection criteria do not yield results, consider using alternative methods to define the target group, such as manual selection or using different attributes.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like BP (Business Partner) to manage business partner data or CRMD_ORDER to manage marketing campaigns.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for detailed documentation on target group creation and business partner management in CRM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.