How To Fix CRM_MKTPL140 - An automatically generated target group already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 140

• Message text: An automatically generated target group already exists

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

You cannot generate a target group because a target group has already
been generated.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL140 - An automatically generated target group already exists ?

  The SAP error message CRM_MKTPL140 indicates that an attempt to create a target group has failed because an automatically generated target group with the same criteria already exists in the system. This typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing planning and target group management.
  Cause:
  The error is triggered when:
  
  You are trying to create a new target group that matches the criteria of an existing automatically generated target group.
  The system has a built-in check to prevent duplicate target groups from being created, which is why it raises this error.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Target Groups:
  
  Navigate to the target group management area in SAP CRM.
  Search for existing target groups that may match the criteria you are trying to use for the new target group.
  If you find an existing target group that meets your needs, you can use it instead of creating a new one.
  
  
  
  Modify Criteria:
  
  If you need to create a new target group, consider modifying the selection criteria to ensure it does not conflict with existing target groups.
  Adjust filters or parameters to create a unique target group.
  
  
  
  Delete or Archive Existing Target Group:
  
  If the existing target group is no longer needed, you may consider deleting or archiving it, provided that this action aligns with your business processes and data retention policies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to target group management for additional insights and best practices.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Target Group Management: Understanding how target groups are created and managed in SAP CRM can help prevent this error in the future.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve underlying issues.
  User Permissions: Ensure that you have the necessary permissions to create or modify target groups in the system, as permission issues can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to address the CRM_MKTPL140 error and successfully manage your target groups in SAP CRM.