How To Fix CRM_MKTPL135 - Area &1 cannot be selected for employee responsible &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 135

  • Message text: Area &1 cannot be selected for employee responsible &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL135 - Area &1 cannot be selected for employee responsible &2 ?

    The SAP error message CRM_MKTPL135 indicates that there is an issue with the selection of a marketing area for a specific employee responsible. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to assign or manage marketing plans or activities.

    Cause:

    The error message "Area &1 cannot be selected for employee responsible &2" usually occurs due to one of the following reasons:

    1. Authorization Issues: The employee responsible (user) may not have the necessary authorizations to access or manage the specified marketing area.
    2. Configuration Issues: The marketing area may not be properly configured in the system, or it may not be assigned to the employee responsible.
    3. Inactive Marketing Area: The marketing area might be inactive or not available for the employee responsible.
    4. Data Inconsistency: There could be inconsistencies in the master data related to the marketing area or the employee responsible.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Authorizations:

      • Ensure that the employee responsible has the necessary authorizations to access the marketing area. You can check this in the user roles and authorizations assigned to the employee.
    2. Verify Marketing Area Configuration:

      • Go to the configuration settings for marketing areas in SAP and verify that the marketing area is correctly set up and assigned to the employee responsible.
    3. Check Marketing Area Status:

      • Ensure that the marketing area is active and available for use. You can check the status of the marketing area in the relevant configuration or master data settings.
    4. Review Master Data:

      • Check the master data for both the marketing area and the employee responsible to ensure there are no inconsistencies or missing information.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details related to the error message and its resolution.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_MKTPL to access relevant data and settings.
    • Authorization Objects: Check for relevant authorization objects that might be restricting access to the marketing area.
    • SAP Notes: Look for any SAP Notes related to this error message for additional insights or patches that may address the issue.

    By following these steps, you should be able to identify and resolve the cause of the CRM_MKTPL135 error message in SAP.

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