How To Fix CRM_MKTPL087 - Product catalog/product catalog variant &1/&2 was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 087

• Message text: Product catalog/product catalog variant &1/&2 was not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL087 - Product catalog/product catalog variant &1/&2 was not found ?

  The SAP error message CRM_MKTPL087 indicates that the system could not find the specified product catalog or product catalog variant. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate product catalogs.
  Cause:
  
  Non-Existent Catalog/Variant: The specified product catalog or variant does not exist in the system. This could be due to a typo in the catalog name or variant ID.
  Authorization Issues: The user may not have the necessary authorizations to access the specified product catalog or variant.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or incorrect configurations.
  Inactive Catalog: The product catalog or variant may be inactive or not properly configured in the system.
  
  Solution:
  
  Verify Catalog/Variant: Check the product catalog and variant IDs for any typographical errors. Ensure that the IDs you are using are correct.
  Check Existence: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the product catalog and verify its existence in the system.
  Authorization Check: Ensure that the user has the necessary authorizations to access the product catalog. This can be checked in the user roles and authorizations.
  Activate Catalog: If the catalog is inactive, you may need to activate it. This can typically be done through the relevant configuration settings in the SAP system.
  Consult Configuration: Review the configuration settings for product catalogs in the SAP CRM system to ensure everything is set up correctly.
  Database Consistency Check: If you suspect data inconsistency, you may need to run consistency checks or consult with your SAP Basis team to ensure the database is in good health.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDER_MAINTAIN for managing product catalogs.
  SAP Notes: Check SAP Notes for any known issues or patches related to product catalogs in your version of SAP CRM.
  Documentation: Refer to SAP Help documentation for detailed information on product catalogs and their management within the CRM module.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.