How To Fix CRM_MKTPL065 - Enter a campaign or a campaign element

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 065

• Message text: Enter a campaign or a campaign element

What causes this issue?

The element you entered, &V1&, is neither a campaign nor a campaign
element. You can only enter a campaign or a campaign element here.

System Response

You cannot save your entry.

How to fix this error?

If required, choose a campaign or a campaign element from the input
help.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL065 - Enter a campaign or a campaign element ?

  The SAP error message CRM_MKTPL065 indicates that a user is required to enter a campaign or a campaign element when trying to perform an action related to marketing planning or campaign management in the SAP CRM system. This error typically occurs in scenarios where a campaign or campaign element is expected but has not been provided.
  Cause:
  
  Missing Campaign Information: The user has not entered a campaign or campaign element in the relevant field.
  Incorrect Navigation: The user may be in a transaction or screen that requires a campaign context but has not selected or created one.
  Authorization Issues: The user may not have the necessary permissions to view or select campaigns.
  System Configuration: There may be configuration settings in the SAP system that require a campaign to be specified for certain actions.
  
  Solution:
  
  Enter Campaign Information: Ensure that you enter a valid campaign or campaign element in the required field. This can usually be done by selecting from a list of existing campaigns or creating a new one.
  Check Navigation: Make sure you are in the correct transaction or screen that allows you to work with campaigns. If you are unsure, refer to the documentation or help resources for the specific transaction.
  Review Authorizations: If you suspect that authorization issues may be causing the problem, check with your system administrator to ensure you have the necessary permissions to access and select campaigns.
  Consult Configuration Settings: If the issue persists, it may be necessary to consult with your SAP Basis or configuration team to review the settings related to marketing planning and campaigns.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with campaign management, such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I.
  SAP Notes: Check for any SAP Notes related to the error message for potential patches or updates that may address the issue.
  Documentation: Refer to the SAP Help Portal or specific documentation for SAP CRM Marketing to understand the requirements for campaigns and campaign elements.
  User Training: If this error is common among users, consider providing training or resources to help them understand how to properly enter and manage campaigns in the system.
  
  By following these steps, you should be able to resolve the error and continue with your marketing planning activities in SAP CRM.