How To Fix CRM_MKTPL062 - Enter the selection criteria for the marketing element


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 062

  • Message text: Enter the selection criteria for the marketing element

  • Show details Hide details
  • What causes this issue?

    You want to display a marketing calendar. However, you have not entered
    any selection criteria.

    System Response

    The system does not display a marketing calendar.

    How to fix this error?

    So that the system can generate a marketing calendar, you must enter
    criteria for the system to use in order to select a calendar.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL062 - Enter the selection criteria for the marketing element ?

    The SAP error message CRM_MKTPL062, which states "Enter the selection criteria for the marketing element," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when working with marketing planning or campaign management functionalities. This error indicates that the system requires specific selection criteria to process a marketing element, but none have been provided.

    Cause:

    1. Missing Selection Criteria: The most common cause of this error is that the user has not entered any selection criteria for the marketing element they are trying to work with. This could be due to oversight or misunderstanding of the required fields.
    2. Incorrect Navigation: The user may have navigated to a screen or function that requires input but did not fill in the necessary fields.
    3. System Configuration: In some cases, the system may be configured in a way that requires certain fields to be filled out before proceeding.

    Solution:

    1. Enter Selection Criteria: The primary solution is to ensure that you fill in the required selection criteria fields before executing the function that triggered the error. This may include specifying parameters such as marketing element type, status, or other relevant filters.
    2. Review Documentation: Check the SAP documentation or help files related to the specific transaction or function you are using to understand what selection criteria are required.
    3. Consult with Colleagues: If you are unsure what criteria to enter, consult with colleagues or team members who have experience with the marketing module in SAP.
    4. System Configuration Check: If you believe you are entering the correct criteria but still receive the error, it may be worth checking with your SAP administrator or support team to ensure that the system is configured correctly.

    Related Information:

    • Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP CRM that pertain to marketing planning and campaign management.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
    • Training Resources: Consider accessing training resources or courses on SAP CRM marketing functionalities to better understand how to navigate and utilize the system effectively.

    By ensuring that you provide the necessary selection criteria and understanding the context in which this error occurs, you should be able to resolve the issue effectively.

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