How To Fix CRM_MKTPL038 - Campaign code &1 is already used in campaign &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 038

  • Message text: Campaign code &1 is already used in campaign &2

  • Show details Hide details
  • What causes this issue?

    A campaign ID can only refer to one campaign or campaign element.
    The campaign ID &V1& is already used in campaign &V2&.

    System Response

    The given value is not transferred.

    How to fix this error?

    Enter a different campaign ID.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL038 - Campaign code &1 is already used in campaign &2 ?

    The SAP error message CRM_MKTPL038 indicates that there is a conflict with the campaign code you are trying to use. Specifically, it means that the campaign code you are attempting to assign to a new campaign is already in use by another existing campaign. This is a common issue in SAP CRM when managing marketing campaigns.

    Cause:

    1. Duplicate Campaign Code: The campaign code you are trying to use is already assigned to another campaign in the system.
    2. Data Entry Error: There may have been a mistake in entering the campaign code, leading to confusion with existing codes.
    3. System Configuration: The system may not be configured to allow duplicate campaign codes, which is a common practice to maintain data integrity.

    Solution:

    1. Check Existing Campaigns:

      • Use the transaction code CRMD_ORDER or navigate to the campaign management area in SAP to search for the existing campaign using the code mentioned in the error message.
      • Identify the campaign that is using the code and review its details.
    2. Use a Different Campaign Code:

      • If the campaign code is indeed in use, consider creating a new campaign with a unique code that does not conflict with existing ones.
    3. Modify Existing Campaign:

      • If the existing campaign is no longer needed, you may consider deleting or archiving it, provided that it is permissible within your organization's policies.
    4. Consult Documentation:

      • Review your organization's documentation or guidelines on campaign code management to ensure compliance with naming conventions and avoid future conflicts.
    5. Contact SAP Support:

      • If you believe this error is occurring in error or if you need further assistance, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to campaign management.
    • SAP Notes: Check SAP Notes for any updates or patches that may address issues related to campaign management and error messages.
    • User Roles and Permissions: Ensure that you have the appropriate permissions to create or modify campaigns in the system.

    By following these steps, you should be able to resolve the error and continue with your campaign management tasks in SAP CRM.

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