How To Fix CRM_MKTPL037 - Error while exchanging data with Microsoft Project

CRM_MKTPL037 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 037

• Message text: Error while exchanging data with Microsoft Project

What causes this issue?

An error occured during a data exchange with Microsoft Project.

System Response

The processing is not carried out.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_MKTPL037 - Details

• The SAP error message CRM_MKTPL037 typically occurs when there is an issue with data exchange between SAP CRM and Microsoft Project. This error can arise due to various reasons, including configuration issues, data inconsistencies, or connectivity problems.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being exchanged, such as missing or incorrect fields in the project data.
  
  Configuration Issues: The integration settings between SAP CRM and Microsoft Project may not be properly configured.
  Version Compatibility: There may be compatibility issues between the versions of SAP CRM and Microsoft Project being used.
  Network Issues: Connectivity problems between the SAP system and the Microsoft Project application can lead to this error.
  Authorization Issues: The user may not have the necessary permissions to perform the data exchange.
  
  Solutions:
  
  Check Data Consistency: Review the data being exchanged for any missing or incorrect information. Ensure that all required fields are populated correctly.
  Review Configuration Settings: Verify the integration settings in SAP CRM