How To Fix CRM_MKTPL030 - Segment not transferred to a channel


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 030

  • Message text: Segment not transferred to a channel

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL030 - Segment not transferred to a channel ?

    The SAP error message CRM_MKTPL030 indicates that a marketing plan segment was not transferred to a channel. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are issues with the configuration or data integrity related to marketing plans and their associated channels.

    Causes

    1. Missing Configuration: The channel to which the segment is supposed to be transferred may not be properly configured in the system.
    2. Data Inconsistencies: There may be inconsistencies or missing data in the marketing plan segment or the channel that prevent the transfer.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the transfer.
    4. Inactive Channel: The channel may be inactive or not available for the marketing plan.
    5. Technical Issues: There could be underlying technical issues, such as problems with the transport layer or system performance.

    Solutions

    1. Check Configuration: Verify that the channel is correctly configured in the system. Ensure that all necessary settings are in place for the marketing plan and the channel.
    2. Review Data: Check the marketing plan segment for any missing or incorrect data. Ensure that all required fields are filled out correctly.
    3. Authorization Check: Ensure that the user has the necessary authorizations to transfer the segment to the channel. This may involve checking user roles and permissions.
    4. Channel Status: Confirm that the channel is active and available for the marketing plan. If it is inactive, you may need to activate it.
    5. Error Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
    6. Consult Documentation: Refer to SAP documentation or notes related to CRM marketing planning for any specific guidelines or troubleshooting steps.
    7. Technical Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.

    Related Information

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing documents and CRMD_ORDERADM_H for accessing order administration.
    • SAP Notes: Check for any SAP Notes related to CRM_MKTPL030 for patches or updates that may address known issues.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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