How To Fix CRM_MKTPL024 - Marketing element is not a campaign

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 024

• Message text: Marketing element is not a campaign

What causes this issue?

The marketing element that you entered is a marketing plan, a marketing
plan element, or a campaign element. Here you can only enter a
campaign.

System Response

The entry cannot be processed.

How to fix this error?

Select a campaign using F4 help.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL024 - Marketing element is not a campaign ?

  The SAP error message CRM_MKTPL024 indicates that the marketing element you are trying to work with is not recognized as a campaign within the SAP Customer Relationship Management (CRM) system. This error typically arises when there is an attempt to perform an operation that is specific to campaigns, but the selected marketing element does not meet the criteria for a campaign.
  Cause:
  
  Incorrect Marketing Element Type: The marketing element you are trying to use is not defined as a campaign in the system. It could be a different type of marketing element, such as a project, activity, or another marketing object.
  Data Entry Error: There may have been a mistake in entering the marketing element ID or selecting the wrong element.
  Configuration Issues: The system may not be properly configured to recognize certain marketing elements as campaigns.
  Authorization Issues: The user may not have the necessary permissions to access or modify the campaign.
  
  Solution:
  
  Verify Marketing Element Type: Check the type of the marketing element you are trying to use. Ensure that it is indeed a campaign. You can do this by navigating to the marketing element in the SAP CRM system and checking its properties.
  Correct Element Selection: If you have selected the wrong marketing element, go back and select the correct campaign.
  Check Configuration: If you believe the marketing element should be a campaign, check the configuration settings in the SAP system to ensure that it is set up correctly as a campaign.
  User Authorization: Ensure that you have the necessary authorizations to access and work with campaigns. If not, contact your system administrator to grant the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on marketing elements and campaigns.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing elements and campaigns, such as CRMD_ORDER for managing marketing documents.
  Training and Support: If you are new to SAP CRM, consider seeking training or support from your organization’s SAP team or consulting with SAP support for more in-depth assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.