How To Fix CRM_MKTPL022 - File exported with the assigned marketing plans/campaigns


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 022

  • Message text: File exported with the assigned marketing plans/campaigns

  • Show details Hide details
  • What causes this issue?

    The selected Microsoft Project file was exported with the "With
    assigned MPl/Campaign" option. A file that is generated with this
    option cannot be used for an import; you can only use it with the
    'Update' function.

    System Response

    The data is not imported.

    How to fix this error?

    For import select a file that was exported without the "With assigned
    MPl/Campaign" option.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL022 - File exported with the assigned marketing plans/campaigns ?

    The SAP error message CRM_MKTPL022 typically indicates that there is an issue with the export of marketing plans or campaigns. This error can occur in the context of SAP Customer Relationship Management (CRM) when trying to export data related to marketing activities.

    Cause:

    1. Data Integrity Issues: There may be inconsistencies or missing data in the marketing plans or campaigns that are being exported.
    2. Authorization Issues: The user may not have the necessary permissions to access or export the marketing plans or campaigns.
    3. Configuration Errors: There could be misconfigurations in the marketing planning settings or in the export process.
    4. Technical Issues: There may be underlying technical problems, such as issues with the database or the export function itself.

    Solution:

    1. Check Data Integrity: Review the marketing plans and campaigns for any missing or inconsistent data. Ensure that all required fields are filled out correctly.
    2. Verify Authorizations: Ensure that the user attempting the export has the necessary authorizations to access and export the marketing data.
    3. Review Configuration: Check the configuration settings related to marketing plans and campaigns in SAP CRM. Ensure that everything is set up correctly for the export process.
    4. Consult Logs: Look at the system logs for any additional error messages or warnings that could provide more context about the issue.
    5. Test Export Functionality: Try exporting a smaller set of data or a different marketing plan/campaign to see if the issue persists. This can help isolate the problem.
    6. SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. If the issue persists, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for CRM marketing functionalities to understand the expected behavior and configurations.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known issues.

    By following these steps, you should be able to identify the cause of the CRM_MKTPL022 error and implement a suitable solution.

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