How To Fix CRM_MKTLIST_PACKAGE051 - Step "&1": Cannot use status &3

CRM_MKTLIST_PACKAGE051 - Overview

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 051

• Message text: Step "&1": Cannot use status &3

What causes this issue?

The step "&V1&" with the technical ID &V2& has the status "&V3&".
This status is not allowed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the status of the step and call the MAINTAIN-API again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_MKTLIST_PACKAGE051 - Details

• The SAP error message "CRM_MKTLIST_PACKAGE051 Step '&1': Cannot use status &3" typically occurs in the context of CRM (Customer Relationship Management) marketing lists or campaigns. This error indicates that there is an issue with the status of a marketing list or campaign that is being processed.
  
  Cause:
  
  Invalid Status: The status &3 referenced in the error message is not valid for the operation being performed. This could happen if the marketing list is in a status that does not allow certain actions (e.g., if it is marked as "inactive" or "completed").
  
  Configuration Issues: There may be configuration settings in the CRM system that restrict the use of certain statuses for marketing lists.
  Data Integrity Issues: There could be inconsistencies or corruption in the data related to the marketing list or campaign.
  
  
  Solution:
  
  Check Status: Review the status of the marketing list or campaign that is causing the error. Ensure that it is in a valid state