How To Fix CRM_MKTLIST_PACKAGE045 - Package (GUID &1) not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

  • Message number: 045

  • Message text: Package (GUID &1) not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE045 - Package (GUID &1) not found ?

    The SAP error message "CRM_MKTLIST_PACKAGE045 Package (GUID &1) not found" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to locate a specific marketing package identified by its GUID (Globally Unique Identifier). This can happen for several reasons, including:

    Causes:

    1. Deleted or Inactive Package: The marketing package associated with the provided GUID may have been deleted or marked as inactive in the system.
    2. Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corruption in the marketing package data.
    3. Authorization Issues: The user may not have the necessary authorizations to access the marketing package.
    4. Transport Issues: If the package was recently transported from another system, it may not have been properly imported or activated.

    Solutions:

    1. Check Package Status: Verify if the marketing package with the specified GUID exists in the system. You can do this by using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the package.
    2. Recreate the Package: If the package has been deleted, you may need to recreate it. Ensure that all necessary data is correctly entered.
    3. Check Authorizations: Ensure that the user has the appropriate authorizations to access the marketing package. You may need to consult with your SAP security team.
    4. Database Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies. This may involve using transaction codes like SE11 or SE14 to check database tables.
    5. Transport Management: If the issue arose after a transport, check the transport logs for errors and ensure that all necessary objects were transported correctly.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SE11 for database checks.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any steps you have already taken to troubleshoot the issue.
    • Documentation: Review SAP documentation related to CRM marketing packages for additional context and troubleshooting steps.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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