How To Fix CRM_MKTLIST_PACKAGE004 - More than one waiting workitem found for BOR object &1 and WF template &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 004

• Message text: More than one waiting workitem found for BOR object &1 and WF template &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE004 - More than one waiting workitem found for BOR object &1 and WF template &2 ?

  The SAP error message CRM_MKTLIST_PACKAGE004 indicates that there is an issue with the workflow in the SAP CRM system. Specifically, it means that there is more than one waiting work item found for a Business Object (BOR) and Workflow (WF) template combination. This situation can occur in scenarios where multiple instances of a workflow are triggered for the same object, leading to confusion in processing.
  
  Cause:
  
  
  Multiple Workflow Instances: The primary cause of this error is that multiple workflow instances are waiting for the same business object. This can happen if:
  
  The workflow is triggered multiple times for the same object.
  There are issues in the workflow configuration that allow for duplicate instances.
  A previous workflow instance did not complete properly, leaving it in a waiting state.
  
  
  
  
  Configuration Issues: There may be misconfigurations in the workflow settings or the business object settings that allow for multiple instances to be created.
  
  
  System Performance Issues: Sometimes, performance issues or