How To Fix CRM_MKTLIST_MR225 - Cannot use gender key &1 for person

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MR - ELM Mapping Run Time

• Message number: 225

• Message text: Cannot use gender key &1 for person

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MR225 - Cannot use gender key &1 for person ?

  The SAP error message CRM_MKTLIST_MR225 indicates that there is an issue with the gender key being used for a person in the context of marketing lists or customer relationship management (CRM) activities. This error typically arises when the gender key provided does not match the expected values in the system or is not valid for the specific person record.
  Cause:
  
  Invalid Gender Key: The gender key provided (e.g., 'M' for male, 'F' for female) does not exist in the system or is incorrectly formatted.
  Missing Data: The person record may not have a gender assigned, leading to the inability to use the gender key.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the proper recognition of gender keys.
  Data Consistency: The data in the database may be inconsistent, where the gender key does not correspond to the expected values.
  
  Solution:
  
  Check Gender Key: Verify the gender key being used. Ensure it is one of the valid values defined in the system (e.g., 'M', 'F', or any other custom values).
  Update Person Record: If the person record is missing a gender, update the record to include a valid gender key.
  Review Configuration: Check the configuration settings in the CRM system to ensure that gender keys are correctly defined and mapped.
  Data Validation: Run data validation checks to identify any inconsistencies in the records that may lead to this error.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on valid gender keys and their configurations.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check and update the person records.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide patches and updates.
  User Roles: Ensure that the user has the necessary permissions to view and edit the person records in the CRM system.
  Testing: After making changes, test the functionality again to ensure that the error is resolved.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.