How To Fix CRM_MKTLIST_MR223 - Title key &1 for person not defined in customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MR - ELM Mapping Run Time

• Message number: 223

• Message text: Title key &1 for person not defined in customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MR223 - Title key &1 for person not defined in customizing ?

  The SAP error message CRM_MKTLIST_MR223 with the title "Key &1 for person not defined in customizing" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the configuration of marketing lists or the assignment of keys to persons in the system.
  Cause:
  
  Missing Customizing Entries: The error indicates that there is a key (usually a person or user) that is expected to be defined in the customizing settings but is not found. This could happen if the person has not been properly set up in the system or if the relevant customizing settings have not been maintained.
  Incorrect Data Entry: There may be a typo or incorrect entry in the key that is being referenced.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport that resulted in missing entries.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the customizing transaction (SPRO) and navigate to the relevant area where marketing lists or person keys are defined.
  Ensure that the key (person) referenced in the error message is defined in the customizing settings.
  
  
  
  Maintain the Missing Key:
  
  If the key is indeed missing, you will need to create or maintain the entry for the person in the relevant customizing table.
  This may involve creating a new user or person record in the system.
  
  
  
  Verify Data Entry:
  
  Double-check the key being used in the transaction that triggered the error. Ensure that it is correctly entered and corresponds to an existing record.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that all necessary customizing settings were included in the transport request and that they were successfully imported into the target system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM marketing lists for any additional configuration steps that may be required.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check the person’s details or SPRO for customizing.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access the marketing list functionality.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.