How To Fix CRM_MKTLIST_MD_S012 - Questionnaire version &2 at position &1 different from version &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MD_S - ELM Mapping Design Time: Messages for Survey

• Message number: 012

• Message text: Questionnaire version &2 at position &1 different from version &3

What causes this issue?

You have assigned questionnaire version &V3& at position &V4&. However,
at position &V1& another questionnaire version &V2& is assigned.

System Response

You cannot assign more than one questionnaire.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MD_S012 - Questionnaire version &2 at position &1 different from version &3 ?

  The SAP error message CRM_MKTLIST_MD_S012 indicates that there is a mismatch in the version of a questionnaire being used in a marketing list. Specifically, it suggests that the version of the questionnaire at a certain position is different from the expected version.
  Cause:
  This error typically arises due to one of the following reasons:
  
  Version Mismatch: The questionnaire version being referenced in the marketing list does not match the version that is currently active or expected in the system.
  Data Inconsistency: There may be inconsistencies in the data where the marketing list is trying to access an outdated or incorrect version of the questionnaire.
  Changes in Questionnaire: If the questionnaire has been modified or updated, and the marketing list has not been refreshed or updated accordingly, this error can occur.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Questionnaire Versions:
  
  Go to the transaction or area in SAP where you can view the questionnaire versions.
  Verify that the version of the questionnaire at position &1 matches the expected version &3.
  
  
  
  Update Marketing List:
  
  If the questionnaire has been updated, ensure that the marketing list is also updated to reference the correct version.
  You may need to refresh or recreate the marketing list to ensure it pulls the latest version of the questionnaire.
  
  
  
  Consistency Check:
  
  Perform a consistency check on the marketing list and questionnaire to ensure that all references are correct and up to date.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to this error message for additional context or specific instructions.
  
  
  
  Contact Support:
  
  If the issue persists after checking the versions and updating the marketing list, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to marketing lists and questionnaires, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Look for SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_MKTLIST_MD_S012 error message in your SAP system.