How To Fix CRM_MKTLIST_MD_S011 - Questionnaire &2 at position &1 is different from questionnaire &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MD_S - ELM Mapping Design Time: Messages for Survey

• Message number: 011

• Message text: Questionnaire &2 at position &1 is different from questionnaire &3

What causes this issue?

You have assigned questionnaire &V3& at position&V4&. However, at
position &V1& another questionnaire &V2& is assigned.

System Response

You cannot assign more than one questionnaire.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MD_S011 - Questionnaire &2 at position &1 is different from questionnaire &3 ?

  The SAP error message CRM_MKTLIST_MD_S011 indicates that there is a discrepancy between two questionnaires in the context of a marketing list or campaign in SAP CRM. Specifically, it suggests that a questionnaire at a certain position is different from another questionnaire, which can lead to issues in data consistency or processing.
  Cause:
  
  
  Mismatch in Questionnaires: The error typically arises when the system detects that the questionnaire being referenced at a specific position does not match the expected questionnaire. This could be due to:
  
  Changes made to the questionnaire after it was initially assigned.
  Incorrect configuration or assignment of questionnaires in the marketing list or campaign.
  Data inconsistencies in the database.
  
  
  
  Versioning Issues: If there are multiple versions of a questionnaire, the system may be trying to reference an outdated or incorrect version.
  
  
  Data Corruption: In some cases, data corruption or incomplete data entries can lead to this error.
  
  
  Solution:
  
  
  Check Questionnaire Assignments: Review the questionnaires assigned to the marketing list or campaign. Ensure that the correct questionnaires are being referenced and that they match the expected values.
  
  
  Update or Reassign Questionnaires: If there have been changes to the questionnaires, update the assignments in the marketing list or campaign to reflect the current versions.
  
  
  Consistency Check: Perform a consistency check on the marketing list or campaign to identify any discrepancies. This may involve running specific reports or using transaction codes that help in validating the data.
  
  
  Review Change Logs: If applicable, check the change logs for the questionnaires to see if any recent changes could have caused the mismatch.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that pertain to marketing lists and questionnaires.
  SAP Notes: Search for SAP Notes related to CRM_MKTLIST_MD_S011 for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.