How To Fix CRM_MKTLIST_MD029 - Assign the same fields to all social media user data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MD - ELM Mapping Design Time

• Message number: 029

• Message text: Assign the same fields to all social media user data

What causes this issue?

You should assign the same fields for each social media channel of a
social media record. Otherwise some of the field content may not appear
the external list.
This has no impact on social media data which is posted as master data
for the business partner.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MD029 - Assign the same fields to all social media user data ?

  The SAP error message CRM_MKTLIST_MD029, which states "Assign the same fields to all social media user data," typically occurs in the context of managing social media data within the SAP Customer Relationship Management (CRM) system. This error indicates that there is a mismatch in the fields assigned to different social media user data records, which can lead to inconsistencies and issues in data processing.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Inconsistent Field Assignments: Different social media user data records have been assigned different fields, which is not allowed. For example, if one record has a field for "Twitter Handle" and another does not, this inconsistency can trigger the error.
  Configuration Issues: There may be a configuration issue in the CRM system where the social media data fields are not uniformly defined across all records.
  Data Import Issues: If data is being imported from an external source, the incoming data may not match the expected structure defined in the CRM system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Review Field Assignments:
  
  Check the field assignments for all social media user data records. Ensure that all records have the same fields assigned.
  If you find discrepancies, update the records to ensure uniformity.
  
  
  
  Configuration Check:
  
  Review the configuration settings in the SAP CRM system related to social media data. Ensure that the same fields are defined for all social media user data types.
  If necessary, consult with your SAP administrator or a technical consultant to adjust the configuration.
  
  
  
  Data Validation:
  
  If you are importing data, validate the incoming data structure to ensure it matches the expected format in the CRM system.
  Cleanse the data to remove any inconsistencies before importing it into the system.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the changes by attempting to save or process the social media user data again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any known issues or patches related to this error. SAP's support portal may have additional documentation or updates that can help.
  User Forums and Communities: Engage with SAP user communities or forums where other users may have encountered similar issues. They may provide insights or solutions based on their experiences.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to resolve the CRM_MKTLIST_MD029 error and ensure that your social media user data is correctly configured in the SAP CRM system.