How To Fix CRM_MKTLIST_MD027 - Marketing permissions incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MD - ELM Mapping Design Time

• Message number: 027

• Message text: Marketing permissions incomplete

What causes this issue?

You must specify the following fields for each communication channel:
<LS>Consent</>,,(Technical name: <NP>BP_PERMISSION</>)
<LS>Date of Consent</>,,(Technical name: <NP>BP_VALID_FROM</>)
At least one of these fields is empty.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MD027 - Marketing permissions incomplete ?

  The SAP error message CRM_MKTLIST_MD027 indicates that there are incomplete marketing permissions for a user or a role in the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to access marketing lists or perform marketing-related activities without the necessary authorizations.
  Cause:
  The error can occur due to several reasons:
  
  Missing Authorizations: The user does not have the required authorizations to access or manage marketing lists.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for marketing activities.
  Marketing Permissions Not Defined: The marketing permissions for the user or role may not be fully defined in the system.
  Organizational Structure: The user may not be assigned to the correct organizational units that have the necessary marketing permissions.
  
  Solution:
  To resolve the CRM_MKTLIST_MD027 error, you can follow these steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check the authorization check that failed. This will provide insights into which specific authorization is missing.
  
  
  
  Review Role Assignments:
  
  Go to transaction code PFCG to review the roles assigned to the user. Ensure that the roles include the necessary authorizations for marketing activities.
  
  
  
  Modify Roles:
  
  If the required authorizations are missing, you may need to modify the roles in PFCG to include the necessary marketing permissions. This may involve adding specific authorization objects related to marketing.
  
  
  
  Define Marketing Permissions:
  
  Navigate to the marketing permissions settings in the CRM system. Ensure that the marketing permissions are properly defined for the user or role in question.
  
  
  
  Organizational Assignment:
  
  Check if the user is assigned to the correct organizational units. If not, update the user’s organizational assignments accordingly.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary access to modify roles or permissions, consult with your SAP security team or administrator to assist in resolving the issue.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects related to marketing in SAP CRM, such as CRM_MKTLIST and others that may pertain to marketing activities.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  Documentation: Review SAP documentation on marketing permissions and user roles to ensure compliance with best practices.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_MKTLIST_MD027 error.