How To Fix CRM_MKTLIST_MAP064 - Template ID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MAP - CRM Marketing:External List management mapping Messages

• Message number: 064

• Message text: Template ID &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MAP064 - Template ID &1 does not exist ?

  The SAP error message CRM_MKTLIST_MAP064 indicates that a specific template ID does not exist in the system. This error typically occurs in the context of marketing lists or campaign management within SAP CRM (Customer Relationship Management).
  Cause:
  
  
  Non-Existent Template ID: The template ID referenced in the error message is not found in the database. This could be due to:
  
  The template was deleted or never created.
  A typo in the template ID when it was referenced.
  The template ID is from a different client or system.
  
  
  
  Authorization Issues: The user may not have the necessary permissions to access the template, leading to the system not being able to find it.
  
  
  Configuration Issues: There may be issues with the configuration of the marketing list or campaign management settings.
  
  
  Solution:
  
  
  Verify Template ID:
  
  Check the template ID being used in the transaction or program that triggered the error. Ensure that it is correct and exists in the system.
  You can do this by navigating to the relevant area in SAP where templates are managed (e.g., transaction CRMD_ORDER for marketing documents).
  
  
  
  Create or Restore Template:
  
  If the template does not exist, you may need to create a new template or restore it if it was deleted. This can typically be done through the relevant configuration or customization transactions.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the template. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific requirements or configurations related to marketing lists and templates.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing and campaign management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional information on known issues.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.