How To Fix CRM_MKTLIST_MAP063 - Invalid value for questionnaire; check the mapping format

CRM_MKTLIST_MAP063 - Overview

• Message type: E = Error

• Message class: CRM_MKTLIST_MAP - CRM Marketing:External List management mapping Messages

• Message number: 063

• Message text: Invalid value for questionnaire; check the mapping format

What causes this issue?

Invalid survey value identified during mapping.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the mapping format maintained for the external list.
Check the advanced mapping rules maintained for the survey mapping
fields.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_MKTLIST_MAP063 - Details

• The SAP error message CRM_MKTLIST_MAP063 indicates that there is an issue with the mapping of a questionnaire in the context of a marketing list or campaign in SAP CRM. This error typically arises when the system encounters an invalid value for a questionnaire, which may be due to incorrect configuration or data entry.
  Causes:
  
  Invalid Mapping: The questionnaire may not be correctly mapped to the marketing list or campaign. This can happen if the mapping format does not match the expected structure.
  Missing Questionnaire: The questionnaire that is being referenced may not exist or may have been deleted.
  Incorrect Data Entry: There may be typos or incorrect values entered in the questionnaire fields.
  
  Configuration Issues: The configuration settings for questionnaires in the CRM system may not be set up correctly.
  
  Solutions:
  
  
  Check Mapping Configuration:
  
  Go to the configuration settings for marketing lists and questionnaires in SAP CRM.
  Verify that the mapping between the marketing list and the questionnaire is