How To Fix CRM_MKTLIST_MAP039 - You are not authorized to display the mapping format

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MAP - CRM Marketing:External List management mapping Messages

• Message number: 039

• Message text: You are not authorized to display the mapping format

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MAP039 - You are not authorized to display the mapping format ?

  The SAP error message CRM_MKTLIST_MAP039 indicates that a user does not have the necessary authorization to display the mapping format in the context of the SAP Customer Relationship Management (CRM) module, specifically related to marketing lists.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Authorization Issues: The user does not have the required authorization object or role assigned to access the mapping format.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or function.
  System Configuration: There may be restrictions set at the system level that prevent certain users from accessing specific functionalities.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check for missing authorizations. This will show you which authorization checks failed.
  Review the authorization objects related to CRM marketing lists and mapping formats.
  
  
  
  Review User Roles:
  
  Go to transaction code PFCG to review the roles assigned to the user.
  Ensure that the roles include the necessary authorizations for CRM marketing activities, particularly those related to mapping formats.
  
  
  
  Modify Roles:
  
  If the required authorizations are missing, you may need to modify the existing roles or create a new role that includes the necessary authorizations.
  Consult with your SAP security team or administrator to ensure that the changes comply with your organization’s security policies.
  
  
  
  Testing:
  
  After making changes to the roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific authorization objects related to CRM marketing lists. Common authorization objects that may be relevant include:
  
  CRM_MKTLIST: Authorizations for marketing lists.
  CRM_MKTLIST_MAP: Authorizations for mapping formats.
  
  
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues in CRM.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Training: Consider training sessions for users on how to manage authorizations and roles within SAP to prevent similar issues in the future.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message CRM_MKTLIST_MAP039.