How To Fix CRM_MKTLIST_MAP038 - You are not authorized to create the mapping format

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MAP - CRM Marketing:External List management mapping Messages

• Message number: 038

• Message text: You are not authorized to create the mapping format

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MAP038 - You are not authorized to create the mapping format ?

  The SAP error message CRM_MKTLIST_MAP038 indicates that a user is not authorized to create a mapping format in the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to perform an action that requires specific authorizations that they do not possess.
  Cause:
  The primary cause of this error is a lack of necessary authorizations in the user's role or profile. In SAP, access to various functionalities is controlled through authorization objects, and if the user does not have the required permissions, they will encounter this error when trying to create or modify mapping formats.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Authorizations:
  
  Verify the user's roles and authorizations in the SAP system. This can be done by using transaction code SU01 (User Maintenance) to check the user's profile.
  Look for the specific authorization objects related to mapping formats in CRM. The relevant authorization object might be CRM_MKTLIST or similar.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorizations, you may need to modify their roles or assign additional roles that include the required permissions.
  This can be done using transaction code PFCG (Role Maintenance). Ensure that the role assigned to the user includes the necessary authorizations for creating mapping formats.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change user roles or authorizations, contact your SAP security or basis team. They can help identify the missing authorizations and make the necessary adjustments.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations, have the user log out and log back in to ensure that the new permissions take effect.
  Attempt to create the mapping format again to verify that the issue has been resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects in SAP CRM that pertain to marketing lists and mapping formats.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional context.
  Documentation: Review SAP documentation related to CRM marketing lists and mapping formats for a better understanding of the required authorizations.
  
  By following these steps, you should be able to resolve the error and allow the user to create the mapping format successfully.