How To Fix CRM_MKTLIST_MAP034 - Gender does not match title

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MAP - CRM Marketing:External List management mapping Messages

• Message number: 034

• Message text: Gender does not match title

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MAP034 - Gender does not match title ?

  The SAP error message CRM_MKTLIST_MAP034 indicates that there is a mismatch between the gender specified in the title of a contact or business partner and the actual gender data in the system. This error typically arises during data mapping or when trying to create or update records in the SAP Customer Relationship Management (CRM) system.
  Cause:
  
  Data Mismatch: The title (e.g., Mr., Mrs., Ms.) provided for a contact does not correspond to the gender indicated in the gender field. For example, if the title is "Mrs." but the gender is set to "Male," this will trigger the error.
  Incorrect Data Entry: There may be a typographical error or incorrect selection in the title or gender fields.
  Data Migration Issues: If data has been migrated from another system, inconsistencies may arise due to differences in how gender and titles are handled.
  
  Solution:
  
  Verify Data: Check the title and gender fields for the affected contact or business partner. Ensure that they match correctly (e.g., "Mr." with "Male" and "Mrs." with "Female").
  Correct Entries: If there is a mismatch, update the title or gender field to ensure they are consistent.
  Data Validation: Implement validation rules in the data entry process to prevent such mismatches in the future.
  Review Data Migration: If the issue arose after a data migration, review the mapping rules used during the migration to ensure that titles and genders were correctly aligned.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or updates regarding this error message.
  User Training: Ensure that users entering data are trained on the importance of maintaining consistency between titles and gender fields.
  System Configuration: Review the configuration settings in the CRM system to ensure that they align with business rules regarding titles and gender.
  
  By addressing the underlying data issues and ensuring proper validation, you can resolve the CRM_MKTLIST_MAP034 error and prevent it from occurring in the future.