How To Fix CRM_MKTLIST_MAP026 - Source structure not maintained; maintain source structure

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MAP - CRM Marketing:External List management mapping Messages

• Message number: 026

• Message text: Source structure not maintained; maintain source structure

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MAP026 - Source structure not maintained; maintain source structure ?

  The SAP error message CRM_MKTLIST_MAP026 indicates that there is an issue with the source structure not being maintained in the context of marketing lists in SAP CRM (Customer Relationship Management). This error typically arises when you are trying to create or manage marketing lists, and the system cannot find the necessary source structure configuration.
  Cause:
  The error is caused by the absence of a defined source structure for the marketing list mapping. This can happen due to:
  
  Missing configuration in the marketing list settings.
  The source structure has not been defined or activated in the system.
  Incorrect or incomplete settings in the customizing for marketing lists.
  
  Solution:
  To resolve the error, you need to maintain the source structure in the SAP system. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen and enter the transaction code SPRO to access the SAP Reference IMG (Implementation Guide).
  
  
  
  Navigate to Marketing List Settings:
  
  Follow the path: Customer Relationship Management -> Marketing -> Marketing Lists -> Define Source Structures.
  
  
  
  Define Source Structure:
  
  Check if the source structure you are trying to use is defined. If not, you will need to create a new source structure.
  Ensure that all necessary fields and settings are correctly configured.
  
  
  
  Activate Source Structure:
  
  If the source structure exists but is not activated, make sure to activate it.
  
  
  
  Check for Dependencies:
  
  Ensure that any dependencies or related configurations are also correctly set up. This may include checking the data sources or any related mapping settings.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, try to recreate or manage the marketing list to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing documents and CRMD_MKTLIST for marketing lists.
  Documentation: Refer to SAP Help documentation for detailed information on marketing list configuration and management.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  By following these steps, you should be able to resolve the CRM_MKTLIST_MAP026 error and successfully maintain your marketing lists in SAP CRM.