How To Fix CRM_MKTLIST_MAP024 - Source structure type not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MAP - CRM Marketing:External List management mapping Messages

• Message number: 024

• Message text: Source structure type not maintained

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MAP024 - Source structure type not maintained ?

  The SAP error message CRM_MKTLIST_MAP024 indicates that there is an issue with the source structure type not being maintained in the context of a marketing list or campaign in SAP CRM (Customer Relationship Management). This error typically arises when the system is trying to map or process data related to marketing lists, but the necessary configuration for the source structure is missing.
  Cause:
  
  Missing Configuration: The source structure type that is required for the marketing list or campaign is not defined or maintained in the system.
  Incorrect Mapping: There may be an issue with how the source structure is mapped to the target structure in the marketing list configuration.
  Data Model Changes: Changes in the data model or updates to the system may have led to the source structure being unrecognized or improperly configured.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to CRM > Marketing > Basic Settings > Define Source Structure Types.
  Ensure that the required source structure type is defined and properly maintained.
  
  
  
  Maintain Source Structure:
  
  If the source structure type is missing, you will need to create it. Make sure to define the necessary fields and attributes that are required for your marketing list.
  
  
  
  Review Mapping:
  
  Check the mapping settings for the marketing list. Ensure that the source structure is correctly mapped to the target structure.
  You can find mapping settings under CRM > Marketing > Marketing List > Define Mapping for Marketing Lists.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the marketing list functionality to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the required configurations, refer to SAP documentation or help resources for guidance on setting up marketing lists and source structures.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and mapping, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_MKTLIST for managing marketing lists and campaigns.
  SAP Notes: Check for any SAP Notes related to CRM marketing lists that may provide additional insights or patches for known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_MKTLIST_MAP024 error in your SAP system.