How To Fix CRM_MKTLIST_ADMIN072 - Cannot change origin; business partners are already updated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 072

• Message text: Cannot change origin; business partners are already updated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN072 - Cannot change origin; business partners are already updated ?

  The SAP error message CRM_MKTLIST_ADMIN072 indicates that there is an issue with changing the origin of a marketing list because the business partners associated with that marketing list have already been updated. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to modify a marketing list that has already been processed or has existing business partner assignments.
  Cause:
  
  Business Partner Updates: The marketing list has business partners that have already been updated or processed, which prevents changes to the origin.
  Data Integrity: SAP enforces data integrity rules to ensure that changes do not lead to inconsistencies in the system.
  Locked Records: The records related to the marketing list may be locked due to ongoing processes or transactions.
  
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Check Business Partner Status: Verify the status of the business partners associated with the marketing list. If they have been updated or processed, you may need to revert those changes or create a new marketing list.
  
  
  Create a New Marketing List: If the origin needs to be changed, consider creating a new marketing list instead of modifying the existing one. This allows you to set the desired origin without affecting the already updated business partners.
  
  
  Unlock Records: If the records are locked, check if there are any ongoing processes that might be locking the records. You may need to wait for those processes to complete or consult with your system administrator to unlock them.
  
  
  Consult Documentation: Review the SAP documentation or help files related to marketing lists and business partner management for any specific guidelines or restrictions.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration or version.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing lists and business partner management, such as CRMD_ORDER, CRMD_ORDERADM_H, or BP.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to marketing lists and business partners.
  
  By following these steps, you should be able to address the error and proceed with your marketing list management tasks in SAP CRM.